Privacy Policy

Last Updated: May 22, 2026

1. Introduction

This Privacy Policy explains how spark-tutorial collects, uses, discloses, and safeguards your information when you visit our website or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information
• Email address
• Service preferences and selections
• Property information relevant to energy assessments
• Utility bills and consumption data when provided for analysis

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your service requests and consultations
• Communicate with you about our services
• Conduct energy assessments and analysis
• Send you technical notices and support messages
• Respond to your comments and questions

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and property
• With service providers who assist in our operations under strict confidentiality agreements

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Data portability

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience. You can control cookie preferences through our cookie banner or your browser settings.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]
Address: Level 12, 447 Collins Street, Melbourne VIC 3000, Australia